Full Terms of Service
For our full Terms of Service, see Terms of Service.
Text message types
- Electricity usage timing updates during active service.
- Account updates and account-connection reminders.
- Feedback and survey requests.
- Support notices related to service participation.
Message frequency
Message frequency may vary. You may receive 2-3 messages per week, plus occasional service and support notices.
Opt-out
Reply STOP to any Wattvia text message to opt out at any time. After opting out, you will not receive further Wattvia text messages unless you reply START or UNSTOP to resume texts. Opting out of texts does not close your Wattvia account or stop non-SMS service communications.
Help
Reply HELP to receive support contact information. You may also email support@wattvia.com.
Rates and carrier notice
Message and data rates may apply. Check with your wireless carrier for details. Carriers are not liable for delayed or undelivered messages.
Supported carriers: AT&T, T-Mobile, Verizon, US Cellular, and most regional U.S. carriers. Message delivery depends on participant carrier and may not be supported on all networks.
Privacy
See Wattvia Privacy Policy for information about how account data and text message consent records are handled. Text message consent is optional and separate from general service participation.